Here are five best practices an organization can follow in preparing incident response communication plans. Critical events require careful coordination between the incident response team and a variety of internal and sometimes external stakeholders. An incident response communication plan is a crucial component of an incident response plan that provides guidance and direction to these communication efforts. As with other elements of the incident response plan, organizations should develop their critical event communication plan in a calm period to enable sound decision-making instead of attempting to prepare it during the…
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